If you are visiting the Website from outside the United States, please be advised that your personal data will be processed by MSD in the United States where data protection and privacy regulations may differ from similar regulations in other countries. By using the Website, you consent to any such transfer of information outside of your country if you are located outside of the United States. Additionally, by using the Website, you consent to MSD using your personal information to contact you electronically, in writing, or otherwise to provide notices relating to your use of the Website and to give you information about the products and services offered by MSD. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of such communications from us.
2. Personally Identifiable Information
For users who apply for employment at MSD through the Website, the types of personally identifiable information that may be collected through the Website may include, without limitation: name, address, e-mail address, phone number (home, office, mobile or other), social security number, education level, criminal record, current employment status and prior employment history, immigration status, and voluntary self-identification of gender, ethnicity/race, veteran status, physical and mental disability and illnesses. For users who apply for credit using the Website’s “Credit Application” feature, the types of personally identifiable information that may be collected through the Website may include, without limitation: name, address, e-mail address, phone number (home, office, mobile or other), credit line desired, business entity type and state of formation, tax identification number and IRS Form W-9, annual sales and other financial information, accounts payable contact information, number of years in business, company directors/officers/principals, banking reference, trade references, credit card information, and information about your interests in and use of various products, programs, and services.
MSD will not collect any personally identifiable information about you unless you provide it voluntarily. You will retain ownership of any information that you may provide.
We also may use third party service providers such as an e-mail service provider to send out e-mails on our behalf. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service.
In addition, we may disclose personally identifiable information collected about you in the following instances:
A. Legal Action: We may disclose information about our users, including personally identifiable information; (i) when requested by governmental or quasi-governmental authorities conducting an investigation; (ii) if required to do so by subpoena, court order or legal process; (iii) to verify or enforce compliance with the policies governing our Website and applicable laws; or (iv) to protect against misuse or unauthorized use of our Website. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
B. Change in Control: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets or equity, or other corporate change respecting MSD, its affiliates, the Website and/or the services offered hereby.
3. Access to Personal Information
If your personally identifiable information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by contacting us through the following link: Contact Us – MSD, Inc. Additionally, you may request that we delete any of your personal information that we collected by contacting us through the following link: Contact Us – MSD, Inc. We will respond to your request within 45 days, or if the request will take longer to fulfill, we will provide written notice which includes the reason for delay. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for any other purpose allowed by law.
To enhance your experience with the Website, we use “cookies” on our Website. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie.
5. Web Beacons
We may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
The Website is not directed at individuals less than thirteen (13) years of age, and MSD does not intend to collect any personally identifiable information from such individuals, unless otherwise stated at the time such information is collected.
7. Information Collected Automatically
8. Case Studies
We post customer case studies on our Website which may contain identifiable information of a business. We do obtain the customer’s consent via e-mail prior to posting the case study. If you wish to request to have your business’ case study removed, you may contact us through the following link: Contact Us – MSD, Inc.
9. Links to Other Websites
The Website may contain links to third party websites, whose information practices may be different than MSD’s. Visitors should consult such third-party sites’ privacy policies as MSD does not have any control over information that is submitted to, or collected by, these third parties. MSD does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.
These links are provided solely as a convenience to you and not as an endorsement by MSD of the contents of such third-party websites. MSD cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent parties.
MSD is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. MSD has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at your own risk. MSD strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.
10. Data Security Policy
The importance of security for all personally-identifiable information associated with visitors to the Website—as well as MSD customer information, such as phone numbers, e-mail addresses, messages, credit card information, mailing addresses, and other account data—is of utmost concern to MSD, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and to maintain data security. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and MSD will be free from unauthorized access by third parties. Visitors of the Website and MSD customers use the Website at their own risk.
Last updated April 2021.